Wednesday, January 5, 2011

Dear HP

Dear HP,

I am a long time user of your printers. I generally like them.

What I don't like is bloated drivers and stupidly shortsighted configuration options.

My printer is able to print and scan. It can do this over USB or wirelessly.

In order to change from one wireless network to another, instead of plugging in a USB cable and somewhere in the printer's properties click "wireless->connect to new wireless network-> enter details and SAVE" I had to

-uninstall the bloated driver
-reboot PC
-download new version of driver (67.5Mb for - you guessed it - the basic version of the driver)
-install driver
-connect printer via USB to set the wireless settings
-disable my firewall so the computer can talk to the printer?! What now?

Now, on any other computer I can just detect the printer and use the driver that is already installed. But to reconfigure the printer itself I need to do all this?

Why?

Stupid, pointless, time-wasting rubbish.

I had a Deskjet 920c I should have shipped from the UK to Canada. I swear these printers get flimsier and flimsier.

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